Is Your Agency Prepared for a Mass Shooting? 10 Steps to an Effective Active Shooter Response with Mission Manager Incident Management Software

Although mass shootings are rare occurrences for individual communities, they are sadly a disturbing trend across America. As a result, there has been an increased demand for incident management software tools like Mission Manager, which can help agencies prepare for and respond to these tragic events.

Based on the principles of Preparation, Readiness and Execution, cloud-based Mission Manager lays the foundation for the well-coordinated response needed to save lives. Designed to be used as a daily tool, Mission Manager provides a simple solution to ensure all team member and equipment data is kept current. This speeds response times, because administrators can quickly determine who is qualified to deploy.

In the field, the web-based software acts as an online Incident Command center, providing a common operational picture on multiple devices in disparate locations. This helps ensure a Unified Command.

It begins with preparation – the daily task of managing your team and assets. Mission Manager ensures team readiness by automating the management of documents, task delegation, timekeeping and scheduling.   Execution of the mission is achieved through the software’s 3-way callout system, drag-and-drop teambuilding function, robust mapping capabilities and real-time communications.

Every event is captured and logged in Mission Manager’s highly secure database – providing a second-by-second account of the incident – making the reporting process easy. Rather than re-tracing the chain of the events with pen-and-paper, administrators can quickly produce reports with a click of a button.

Mission Manager is an unprecedented one-stop solution for active shooter preparation and response. It also ensures your reports are timely and accurate. Here’s how:

Personnel data is kept current in a team member roster so administrators know who is ready and qualified to respond. Personnel data, including contact information, training, certifications and personal gear, may be managed by members themselves. 
Equipment and asset records are kept up-to-date, including maintenance records, photos and descriptions of the equipment. This enables administrators to quickly identify which assets/vehicles are available for the mission.

Floor plans and evacuation plans for potential targets, including school campuses, government buildings and airports, are stored in the document library. Checklists of Incident objectives are created in advance and uploaded into Mission Manager when the need arises.

Active shooter training drills can be organized using calendars with automated RSVPs. Individual training classes and certifications are documented / logged in the personnel roster for future reference if needed in a potential courtroom hearing. It also expedites callouts of qualified personnel.

Immediate/rapid personnel notification is achieved using SMS text, voice and email (or all three simultaneously).


ICS positions are identified and filled by responding staff.  Positions are also noted in Mission Manager’s team member functions. The Command Post location is established and indicated on Mission Manager’s maps. All responding agencies as well as local dignitaries and the media may be given staging locations.

With automated check in/out features, newly arrived outside resources are rapidly logged in. They are now part of the pool of personnel available for this event, and are easily tracked using Mission Manager’s member function. Their special skills and operational capabilities are also noted and tracked. 
Teams are created with a drag-and-drop function. As teams deploy, they can be tracked on the map that has been created for the mission.  Any new members logged into the mission may be retained as part of your permanent database for future deployments.

Real-time maps of pertinent locations/information may be displayed on a large screen TV inside or outside the mobile command vehicle.  The maps can be viewed by staff, Command staff, government officials – and sometimes the media and families – as the commander deems appropriate. Officials and other responding agencies can also view the mission events in real time on their own devices, irrespective of their physical location.

Pertinent messages are sent out to team members using Mission Manager’s messaging function, including changes in the operation, locations of team members and suspect(s), new areas to respond to, etc.   All incoming and outgoing messages are captured in the communications log for post-mission reports. All messaging is secure and cannot be picked up by radio/police scanners.

Crime scene elements, including photos and clues, are noted and tracked in Mission Manager as the investigative portions of the incident take shape.  Victim and witness information are also tracked.

 Complete, accurate details of the operation are quickly retrieved and exported as NIMS / ICS compliant reports for briefings, after action reviews and legal compliance.  Reports can include the entire spectrum of    important data that accompanies a critical incident, such as mapping feeds, crime scene information, evidence collected, witness statements, cooperating agencies, and the number of responding personnel and  victims.




Comments are closed.