Mission Manager representatives made a presentation for California State Sheriffs and SAR Coordinators at the quarterly SSARCC meeting in Sacramento County, Calif., on Tuesday, Oct. 21, as part of its grassroots efforts to educate first responders about the re-launch of its cloud-based incident management tool.
Sponsored by Cal OES Governor’s Office of Emergency Services, SSARCC meetings keep the state’s Sheriff’s Search and Rescue coordinators abreast of current issues and SAR operations throughout the state. The meeting was hosted by State SAR Coordinator Matt Scharper, Deputy Chief with the Cal OES Law Enforcement Branch.
Approximately 40 of the 58 California counties were represented at the meeting, held at Cal OES’ headquarters at Mather, Calif. Representing Mission Manager were Olaf Walter, Chief Operating Officer, and Eric Hanigan, Technical Support Lead, who has over 20 years’ experience as a first responder.
Mission Manager was one of the two vendors invited to participate, along with Kawasaki. The event attracted over a dozen speakers, who provided mission reviews, state SAR reports, as well as updates on the Disaster Service Worker Program, SAR Medical and SAR Dog Programs, California Mutual Aid SAR Guidelines, California National Guard SAR support efforts – including an introduction to new and advanced technologies.
“We were honored to participate in this forum and have the opportunity to demo Mission Manager’s capabilities to a very targeted audience – a group of highly skilled first responders who are dedicated to saving lives,” said Walter. “The meeting was an excellent opportunity to talk about recent upgrades we’ve made to Mission Manager, and also explain how our tiered pricing structure works.”
Re-launched as a subscription-based model in July this year, Mission Manager has assisted in approximately 5,000 missions in all 50 states and 20 countries over the past three years. In preparation for the re-launch, the software was moved to new servers at Amazon Web Services (AWS). This service ensures high availability and dependability in compliance with security best practices. AWS also provides continuous database backups that enable point-in-time recovery of data, with an uptime guarantee of 99.9%.
“Having a stronger infrastructure gives our users more peace of mind,” said Walter. “Reliability and security is particularly important in the law enforcement field, because if the system goes down, evidence logs could get lost.”
Mission Manager’s tiered pricing model serves both smaller SAR organizations as well as national agencies with very specific needs. A customer’s price is based on the number of active members within an organization, their data storage needs and the number of missions that they run.
Under the subscription-based model, Mission Manager is priced at $25 per member/per year. Since a large percentage of Mission Manager’s users are SAR agencies with limited funds, the company has established First Responder Grants that cover up to 50% of the annual license fee to qualifying non-profit, volunteer community-based organizations.
Mission Manager is available for a 30-day free trial to new users via its website at https://missionmanager.com.